Apple press conference yesterday at Cupertino to introduce a dedicated page on its official website for dealing with this reception issue. 
As if the existing antenna disaster that’s been harrowing users ever since the phone was released isn’t enough, the company puts up a comparison of the iPhone 4’s signal strength to that of other smartphones. The page suggests that gripping the device in an incorrect fashion could lead to signal attenuation, hence the reception problem.
According to Apple, the phone isn’t the only one to face such a problem. Virtually all smartphone antennas may have this issue if the device is held in a way that it blocks signal. The composition and density of the human hand may also influence the attenuation on the basis of the material. A black colored strip located in the lower left corner of the band is claimed to be the downside of the phone’s signal wear down.
Apple has tested the iPhone 4’s signal issues in comparison with that of the Samsung Omnia II, HTC Droid Eris, BlackBerry Bold 9700 and its very own iPhone 3GS. Video comparisons on the page should help users figure out the signal loss problem.
The new Apple page provides tips on how to hold the iPhone in a way that it doesn’t obstruct signal along with some more details. While we’re not sure if it will be of any help, the company is also offering a full refund for those still dissatisfied with the device, provided they return it within 30 days of purchase.
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